Reference

super33 Privacy Policy for Your Account

Our Privacy Policy explains how super33 handles your account details, device data, cookies and wallet records while you move from login to the lobby.

Account dataCookie choicesWallet recordsSecurity checks

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What We Collect During Wallet Access

super33 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers the details you provide when opening an account, including your contact details, login credentials and phone verification status. We also record device and browser signals, session times, pages opened, support messages and payment references needed to match a deposit or withdrawal with

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your account. When you use DANA, OVO, GoPay or QRIS, we receive transaction status and reference details rather than your wallet password. Bank transfer and virtual account records can include the bank rail used, such as BCA, BRI, Mandiri or BNI, plus the reference needed for
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reconciliation. We use this material for access checks, fraud detection, account service and legal duties. Where local law permits, we process data for the services selected in your account; eligibility depends on local law. The current policy applies to activity through our website on mobile or
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desktop browsers.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WHEN NEEDED

Get Privacy Help Beside Account Support

A clear contact route helps you ask what we hold, why we use it or how to correct an account detail.

SECURITY DETAILS

How We Handle Data Across Six Areas

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account creation

We use the details entered during account opening to create your profile, send account notices and complete the clear phone verification step before access. Please keep your registered contact detail current.

Cookies and devices

Cookies can keep a session active, remember selected settings and record consent choices. Device and browser signals help us recognise unusual login behaviour across your mobile browser and desktop browser.

Payment records

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we retain references and status details needed to reconcile your account. We do not need your wallet password to perform that check.

Account security

We use phone verification, login records and session checks to protect account access. Never place a password, PIN or one-time security code in a support message or payment receipt.

Retention period

We retain records only for as long as needed for account service, payment reconciliation, dispute handling and legal duties. Retention can vary by record type and the rule that applies to it.

Changes and contact

To request a correction, access copy or deletion review, use the support link in your account. We may verify your identity first, then explain the available action and any legal reason to retain a record.

Privacy Policy Questions Indonesian Customers Ask

These answers address the Privacy Policy points that matter before you open an account: what we collect, how wallet records are used, how cookies work and where to send a request. If your case involves a specific payment reference or access event, use the support path linked from your account.

It covers account details, phone verification, browser and device signals, cookies, support messages, payment references, retention and requests to access or correct your personal details.

Yes. The Privacy Policy covers status and reference details for DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity used to reconcile your account.

No. We use payment status and transaction references for account checks. Do not send a wallet password, PIN or one-time security code through support or any account message.

Open the support link inside your account and request an access copy. Include your registered phone number, then complete any identity check needed before we discuss the record.

Yes. Send a correction request through account support and identify the detail that is wrong. We verify the account first and tell you which change can be made.

We keep payment references for account service, reconciliation, disputes and legal duties. The period depends on the record type and applicable rule, so some records may remain after account closure.

Yes. The Privacy Policy applies when you access the site on a mobile or desktop browser. Cookies, session data and device signals are handled under the same stated purposes.

super33 Privacy Policy for Your Account

Get Privacy Help Beside Account Support

How We Handle Data Across Six Areas

Account creation

Cookies and devices

Payment records

Account security

Retention period

Changes and contact

Privacy Policy Questions Indonesian Customers Ask

01 What does the super33 Privacy Policy cover?

02 Does the Privacy Policy include DANA and QRIS records?

03 Does super33 see my wallet password?

04 How can I request a copy of my account data?

05 Can I ask super33 to correct my personal details?

06 How long does super33 keep payment records?

07 Does this Privacy Policy apply on mobile browsers?

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